Write your search here
  • FAQs
  • Claim Journey
  • Serious Injury
  • INK

Rachel Matthews

Serious Injury Associate
Background

I started at Minster Law in 2011, I qualified as a Solicitor in July 2017 and joined our serious injury department that same year. I have experience in personal injury with a specialist interest in Orthopaedic lower limb injuries and motorbike claims. I myself was involved in a serious road traffic accident in 2021, sustaining significant lower limb injuries. Following my accident, I received help from Day One Trauma support and I now volunteer as a peer support worker for them as part of my Minster Law “giving back” days and in my own time. I’m thankful that I can turn my lived experience into something purposeful and help others going through something similar.

What are you most passionate about in your job?

I enjoy seeing a claim to the end and achieving the right outcome for client’s, every claim their individual needs are different. I am passionate about simplifying the process and using my insight into the process to help wherever I can. I understand the psychological impact of a serious accident, and that there are dark days and it is sometimes difficult to see light at the end of the tunnel, but I hope to bear some of the burden to make this process as easy as possible. I enjoy getting to know all my clients and becoming part of their lives for the time we are together, I’m always pleased to see a case settle and achieve the right outcome. Though it is sad to say goodbye.

What are your personal interests outside of work?

I spend much of my spare time with my daughter and husband, friends and family. I am an avid Hull City supporter and enjoy going to watch matches when I can.

Authored content