Rewriting the claims experience in INK
A smarter way to manage personal injury claims through a highly scalable, low-cost service
Designed customer first to create infinite value
INK provides an intuitive and effortless experience for your customers, enhancing your brand and customer loyalty.
The best in digital
INK has been created by a first-class, in-house digital team dedicated to crafting fantastic online experiences
Ongoing innovation
We’re not stopping here. We’re utilising user insight and analytics for ongoing development and continuous improvement
RAISING THE BAR FOR EXCEPTIONAL CUSTOMER EXPERIENCE
We are shaping the future of personal injury claims with INK, the market-leading customer portal. INK streamlines everything – placing customers at the heart of the claims process. Throughout the digital claims process, we’ll keep customers informed and engaged, eliminating hold-ups and reducing effort.
DELIGHTING THROUGH DIGITAL
INK is an intuitive, seamless experience empowering customers to progress their claims in a quicker, smarter, and convenient way.
Simplifying the user experience
Leveraging best-practice UI and CX design principles, INK removes complexity from tasks and interactions within the claims process, providing an intuitive and personalised self-service experience
Removing duplicated effort
Our chained functionality across government and partner platforms means your customers won’t be duplicating efforts
Service through omni-channel
INK is part of a wider, omni-channel service model which combines the smart use of technology with valued human interactions
Request a demo
Want to find out more about our innovative digital portal and see it in action? Complete this form and our Partnerships team will be in touch to arrange a demo with you.