Menu

Minster Law Media Centre news

The latest news and features from Minster Law and the related industries.

INK is just one chapter in our story of transformation

Monday 22nd February 2021

At a pivotal time of change in our industry, Minster Law Claims Director Marcus Taylor outlines how Minster’s preparation has been written through every facet of the organisation, not as a story of preparation but of transformation. The personal injury claims landscape is drastically changing, becoming an industry nearly unrecognisable from what it was just…

Read the full article

Ground-breaking ADR pilot: “We promote consensus, rather than conflict”

Friday 29th January 2021

  Marcus Taylor, Claims Director at Minster Law talks about the intent and results that sit behind their ground-breaking Alternative Dispute Resolution pilot program. It’s not that often you can attribute the word ‘icon’ to a member of the legal profession, but in the case of the recently deceased US Supreme Court Judge Ruth Bader…

Read the full article

Minster Law claims jargon buster

Wednesday 27th January 2021

Thankfully we are not involved in accidents every day, so it’s not surprising when it comes to be making a personal injury claim we can often feel overwhelmed by the whirlwind of legal jargon that is used. Have a look at our jargon buster for a straightforward explanation of some of the most common terms….

Read the full article

Filtering is one of the most common factors in motorcycle accidents – but the law around filtering is complex

Thursday 21st January 2021

Minster Law Solicitor and Senior Relationship Development Manager Matt Bell explores some of the rules and guidelines around filtering. Motorcycle filtering is often a controversial subject, it is often the cause of a disagreement between a biker and another road user (I’ve had several), and unfortunately one of the most common contributing factors to the…

Read the full article

INK – Placing customers at the heart of digital innovation

Wednesday 13th January 2021

It’s not uncommon for any company to say they put their customers at the heart of what they do, but with colleagues like Annie Westcott, marketing and insight executive, firmly embedded in the development of INK, that’s exactly the mindset we’ve created here at Minster Law. Designed to streamline the journey our customers take through…

Read the full article

Further delays to the LiP portal until May – but Minster Law is already reforms ready

Monday 11th January 2021

The implementation of the Litigants in Person (LiP) portal has been delayed for the fourth time – with the service originally due to be launched in April 2020 now being pushed back to May 2021. What has changed A written statement published today by Lord Chancellor Robert Buckland, MP for South Swindon, said the delay…

Read the full article

Covid-19, community, charity and culture – the Serious Injury team look back on 2020

Wednesday 23rd December 2020

Serious Injury team manager Kerry Hodson reflects on the year that was, and how her team were able to face into the challenges brought by an unprecedented year, while still delivering exceptional service, working for the community and keeping morale high. 2020 has been an unprecedent year for everyone but despite this, the Serious Injury…

Read the full article

Chomping at the bit to be back helping the community – the bike team look back on 2020

Wednesday 23rd December 2020

Bike team manager Matthew Midgely takes a look back at how his team have pulled together during 2020 and some of the charity work they are excited to get back to as life, hopefully, returns to normal. A large part of my job this year has been about welfare and looking after people’s mental health…

Read the full article

Running a chronic pain case

Friday 18th December 2020

Claimants who present with symptoms of chronic pain can lead to some of the more complex personal injury claims, Associate Solicitor Andrew Sloan, who specialises in these difficult cases, shares some insight into the process involved in running a case for chronic pain. It is most important to be aware of the claimant’s symptoms, and…

Read the full article

Minster Law Awards Ball 2020: Meet our award-winning colleagues

Friday 18th December 2020

Minster’s annual Awards Ball is a fantastic opportunity for us to recognise our colleagues’ achievements over the past year and come together for an evening to celebrate together. Despite unusual circumstances this year, the business came together virtually to recognise those who live and breath our values, with awards presented by our executive team. Find…

Read the full article

Chronic pain – the invisible disease

Thursday 10th December 2020

Unable to be seen, Chronic pain can be confusing, isolating and debilitating for those who suffer from it, Associate Solicitor Andrew Sloan, who specialises in these difficult cases, shares some insight into what can be a complex personal injury claim. It is true to say, fortunately, that the vast majority of personal injury claims are…

Read the full article

Meet the people driving our digital transformation

Wednesday 25th November 2020

Minster Law’s ability to innovate, to deliver, to lead the way, starts and ends with our people – so naturally, our hand-selected team of data analysts, customer champions, builders and developers are an integral part of our digital strategy. Having a best-in-class digital proposition requires a first-class digital team. So, three years-ago we had the…

Read the full article

Minster Law take proactive approach to complex Brachial plexus injuries

Wednesday 25th November 2020

Most people have never heard of their brachial plexus, but a brachial plexus injury can have a life changing impact – Minster Law associate Solicitor Sarah Patten sheds some light on what it is and how we best support clients who suffer from an injury.   The brachial plexus is the network of nerves that…

Read the full article

Hand and wrist injuries among the most common in bike accidents

Friday 20th November 2020

Minster Law bike team leader and solicitor Matthew Midgley sees his pre-litigation fee earners routinely dealing with hand and wrist injuries as they’re a common injury for clients who have been involved in bike accidents.    If a person is unfortunate enough to be hit while riding a bike, the natural reaction is to protect themselves by putting their hands out to brace the fall, he said.   “Wrists invariably take the brunt of the impact in…

Read the full article

Minster Law wins two awards at the Customer Service Excellence Awards 2020

Tuesday 17th November 2020

Minster Law are thrilled to have picked up two awards in Modern Insurance Magazine’s Customer Service Excellence Awards 2020 for ‘Investment in Company Culture’ and ‘Giving it Back to Charity’. The ‘Giving it Back to Charity’ award recognises innovative and influential approaches to fundraising and supporting charities. At Minster we are passionate about supporting our…

Read the full article

The structure of our bike team – one size doesn’t fit all

Thursday 12th November 2020

A common misconception in bike claims is that having one claim handler for the duration of the case provides the best outcomes – at Minster Law we believe differently. A personal injury claim isn’t a straight journey from accident to settlement, so our specialist bike team are prepared for all outcomes with experts across all…

Read the full article

Minster’s peer review sessions – lowering costs and improving outcomes

Thursday 12th November 2020

As one of the largest Serious Injury teams in the country Minster Law has a wealth of experience and expertise, with solicitors who specialise in varying illnesses and accident types – the introduction of a peer review forum has enabled the team to better work together on delivering the best outcome for every client. Having…

Read the full article

Digital claims – an opportunity, not a panacea

Tuesday 10th November 2020

Minster Law CEO Shirley Woolham shares her views on the launch of INK, Minster’s new personal injury claims portal and the broader role of digital within the fast-changing personal injury market. The subject of ‘digital’ holds a rightful place in any discussion around the future of the personal injury sector. The imminent changes in the…

Read the full article

New members join the Serious Injury Team after successfully completing their training

Wednesday 4th November 2020

Minster Law’s Serious Injury Training Academy has seen four colleagues from our non-portal teams successfully complete their training and secure a role in Serious Injury. We celebrated the success of Ruth Chalkley, Elizabeth Birkenshaw, Samantha Thompson and Imran Akhtar with a ceremony involving CEO Shirley Woolham, members of our executive and leadership team as well…

Read the full article

Minster Law solicitor explores the impact of changes to Deputy charges

Wednesday 28th October 2020

Following the judgement of Master Whalan in PLK & Ors, which allows higher Deputy charges to now be considered reasonable Minster Law Associate Solicitor David Sears provides an overview of the judgement and the impact it will have for claimant law firms and their clients. Many of our most seriously injured clients are assessed as lacking capacity to manage their financial affairs…

Read the full article