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The latest news and features from Minster Law and the related industries.

Meet the people driving our digital transformation

Wednesday 25th November 2020

Minster Law’s ability to innovate, to deliver, to lead the way, starts and ends with our people – so naturally, our hand-selected team of data analysts, customer champions, builders and developers are an integral part of our digital strategy. Having a best-in-class digital proposition requires a first-class digital team. So, three years-ago we had the…

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Minster Law take proactive approach to complex Brachial plexus injuries

Wednesday 25th November 2020

Most people have never heard of their brachial plexus, but a brachial plexus injury can have a life changing impact – Minster Law associate Solicitor Sarah Patten sheds some light on what it is and how we best support clients who suffer from an injury.   The brachial plexus is the network of nerves that…

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Hand and wrist injuries among the most common in bike accidents

Friday 20th November 2020

Minster Law bike team leader and solicitor Matthew Midgley sees his pre-litigation fee earners routinely dealing with hand and wrist injuries as they’re a common injury for clients who have been involved in bike accidents.    If a person is unfortunate enough to be hit while riding a bike, the natural reaction is to protect themselves by putting their hands out to brace the fall, he said.   “Wrists invariably take the brunt of the impact in…

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Minster Law wins two awards at the Customer Service Excellence Awards 2020

Tuesday 17th November 2020

Minster Law are thrilled to have picked up two awards in Modern Insurance Magazine’s Customer Service Excellence Awards 2020 for ‘Investment in Company Culture’ and ‘Giving it Back to Charity’. The ‘Giving it Back to Charity’ award recognises innovative and influential approaches to fundraising and supporting charities. At Minster we are passionate about supporting our…

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The structure of our bike team – one size doesn’t fit all

Thursday 12th November 2020

A common misconception in bike claims is that having one claim handler for the duration of the case provides the best outcomes – at Minster Law we believe differently. A personal injury claim isn’t a straight journey from accident to settlement, so our specialist bike team are prepared for all outcomes with experts across all…

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Minster’s peer review sessions – lowering costs and improving outcomes

Thursday 12th November 2020

As one of the largest Serious Injury teams in the country Minster Law has a wealth of experience and expertise, with solicitors who specialise in varying illnesses and accident types – the introduction of a peer review forum has enabled the team to better work together on delivering the best outcome for every client. Having…

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Digital claims – an opportunity, not a panacea

Tuesday 10th November 2020

Minster Law CEO Shirley Woolham shares her views on the launch of INK, Minster’s new personal injury claims portal and the broader role of digital within the fast-changing personal injury market. The subject of ‘digital’ holds a rightful place in any discussion around the future of the personal injury sector. The imminent changes in the…

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New members join the Serious Injury Team after successfully completing their training

Wednesday 4th November 2020

Minster Law’s Serious Injury Training Academy has seen four colleagues from our non-portal teams successfully complete their training and secure a role in Serious Injury. We celebrated the success of Ruth Chalkley, Elizabeth Birkenshaw, Samantha Thompson and Imran Akhtar with a ceremony involving CEO Shirley Woolham, members of our executive and leadership team as well…

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